Payment Policy:
Aquarist Hub for Ornamental Fish Trading – Sole Proprietorship LLC accepts the following payment methods:
- Visa & Master Card Payment
- Cash on Delivery
- Tabby (4 Instalment payment)
- Tamara
- Samsung Pay
- Apple Pay
We accept VISA, Mastercard cards. All credit card details are processed securely using SSL certificates and under no circumstance any customer details will be mishandled.
Only 3D secure credit and debit cards can be processed online. All payments should be made in AED as we do not accept other currencies. Aquarist Hub for Ornamental Fish Trading – Sole Proprietorship LLC holds the right to cancel or reschedule delivery in case of delayed payment or non-payment.
“AQUARIST HUB FOR ORNAMENTAL FISH TRADING SOLE PROPRIETORSHIP L.L.C ” maintains the http://aquaristhub.ae/ Website (“Site”).
· “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
· “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”
· ‘’The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency”.
· ‘’We will not trade with or provide any services to OFAC and sanctioned countries’’
· ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’
· ‘’Cardholder must retain a copy of transaction records and http://aquaristhub.ae/ policies and rules’’
· ‘’User is responsible for maintaining the confidentiality of his account’’
Cancellation Policy:
Orders can be cancelled at any point except when the order has already been dispatched from the store. If a payment was made online, a refund can be issued back to the same card/account number used for purchase.
Delivery Policy:
Orders are delivered using the delivery partner of Aquarist Hub for Ornamental Fish Trading – Sole Proprietorship LLC. All purchases are subject to product availability and will arrive following our delivery schedule. In case items are unavailable, a representative will contact in the enlisted phone number or send an email to the address on file to notify. Prices for delivery will be calculated at checkout. We do NOT ship internationally
Delivery Schedule:
We provide daily deliveries covering every city in the UAE as per our delivery schedule. City limit deliveries can be fulfilled within 24-72 hours given all items are in stock.
Non-Delivery Claims:
To return your product, contact our customer service for an arrangement. The buyer will be responsible for paying the delivery costs for the return. Delivery costs are non-refundable. In case of a refund, the cost of return delivery will be deducted from the refund. Depending on where you live, the time that it may take for the exchanged product to be delivered may vary.
Payment Confirmation
Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.
